Category Archives: Customer Service

First Tesla Service Experience

Posted on February 18, 2019 by jpwhitehome

Booking the Appointment: A+ Making an appointment for service is done via the Tesla App. You are able to enter a description of the service items you wish to have accomplished. I had created a Google Docs document with a … Continue reading →

Posted in Customer Service, Electric Car, Tesla Model 3 | Tagged , , , , | 2 Comments

Tesla Model 3 AWD – Unobtainium?

Posted on October 7, 2018 by jpwhitehome

Order Placed On June 30th 2018 I placed a firm order for a Tesla Model 3 AWD. At that time the AWD version of the Model 3 was just being launched on the market, when I heard the price of … Continue reading →

Posted in Customer Service, Opinion, Tesla Model 3, Test Drive | Leave a comment

Nissan agree to refund $1,000 of my recent repair bill !!

Posted on July 13, 2017 by jpwhitehome

A few weeks ago my LEAF’s onboard charger failed and I was left with a $2,581 repair bill. This is just 8 months after replacing the battery. I decided to call Nissan Consumer Affairs and ask for out of warranty … Continue reading →

Posted in Customer Service, Electric Car, Nissan LEAF, Uncategorized | Tagged | 4 Comments

Embassy Suites Hospitality Turns Sour

Posted on August 23, 2014 by jpwhitehome

After six weeks of hospitality by the Embassy Suites I was asked to move on. Here’s the story. Change of Office Location My employer relocated to Crescent Centre Drive in Franklin on Friday June 13th 2014. Co-incidentally my employer held … Continue reading →

Posted in Blink, Carcharging, Customer Service, Electric Car, Level 2 EV Charger, Nissan LEAF | 4 Comments

LEAF takes its first unscheduled visit to the shop. Cost? $0.00 plus free fuel and car wash!

Posted on November 16, 2013 by jpwhitehome

Over the 2 1/2 years I’ve owned my LEAF a few minor issues have occurred with a speaker failure and window winder both of which waited until the next scheduled maintenance for repair under warranty. This last week I had … Continue reading →

Posted in Blink, Carcharging, Customer Service, Electric Car, Level 2 EV Charger, Newton Nissan, Nissan LEAF | Tagged | Leave a comment

Dealership Woes – Another reason to cheer Elon Musk on

Posted on July 27, 2013 by jpwhitehome

Elon Musk is in a pitch battle against the car dealerships countrywide, and I hope he prevails and I can buy his ‘LEAF Killer’ come 2015. Like many Americans, I hate buying  a car, not because I don’t like cars, … Continue reading →

Posted in Customer Service, Newton Nissan, Nissan LEAF, Test Drive | Tagged , , | Leave a comment

(Little) Hitler alive and well at Radnor Lake State Park

Posted on October 21, 2012 by jpwhitehome

“No Sir”, said the kind staff member at Radnor Lake State Park Visitor Center, “You cannot park your LEAF in either of the EV spaces, they are not working”. While the state of the charging stations was regrettable, I was … Continue reading →

Posted in Blink, Customer Service, Electric Car, Level 2 EV Charger, Nissan LEAF | Tagged , , , , , | 2 Comments

Blink Customer Service is awesome!!

Posted on July 25, 2011 by jpwhitehome

Blink Networks have a really good support network. I had a trivial problem/question with my new Blink Car Charger, so I sent their customer support an email early Friday evening just after 6pm. The next time I checked my email … Continue reading →

Posted in Blink, Customer Service | Tagged , , , , | 1 Comment