Tag Archives: Customer Service

NRG eVgo Fast Charger at Brentwood MAPCO now requires an RFID card

As of this morning (11/19/2014) I was prompted to tap my eVgo RFID card to start a charge at the Brentwood MAPCO station at Moores Lane. The firmware has been updated and this DC Fast Charger unit now charges for … Continue reading

Posted in CHAdeMO, eVgo, Level 3 EV Charger | Tagged , , , , , | Leave a comment

Blink Customer Service is awesome!!

Blink Networks have a really good support network. I had a trivial problem/question with my new Blink Car Charger, so I sent their customer support an email early Friday evening just after 6pm. The next time I checked my email … Continue reading

Posted in Blink, Customer Service | Tagged , , , , | 1 Comment

Nissan are not Nordstrom

The common cliche regarding good customer service is “Under Promise, Over Deliver” and is attributed to Nordstrom. Unfortunately this cannot also be attributed to Nissan. Apparently they prefer the maxim Over Promise, Under Deliver. I got quite excited when I … Continue reading

Posted in Nissan LEAF, Opinion | Tagged , , , | Leave a comment